Account Executive, Customer Growth
The Account Executive, Customer Growth at Tebra is responsible for driving expansion revenue within the existing customer base, focusing on small to medium-sized medical practices managed within the Tebra Tech Touch segment. This role involves executing the team's base monetization playbook and identifying opportunities for further growth and revenue expansion. The Account Executive will position solutions that empower customers to achieve their desired business goals.
Key responsibilities include developing and executing cross-sell strategies to drive revenue expansion from existing clients, identifying opportunities for expansion revenue within the existing Tebra customer base, and conducting outreach to engage with these clients. The role also involves partnering with Tech Touch account managers to develop a handoff for customers interested in new products and services, tracking and actioning all internal referrals related to customers who have expressed interest in purchasing new products, and serving as a trusted advisor to customers interested in adding additional products to their Tebra subscription. Additionally, the Account Executive will partner closely with other internal, customer-facing teams to uncover expansion and cross-sell opportunities, leverage various technologies and team processes that drive proactive engagement and enhance client interactions, assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue, provide sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates, and provide feedback and recommendations to improve the efficiency and effectiveness of the cross-sell team.
The ideal candidate should have at least 1 year of experience working in a sales-related customer-facing role, at least 4 years of relevant customer service experience, and a proven track record as a successful Account Executive. Experience in prospecting, demoing, and closing customer sales opportunities is essential. The candidate should be comfortable using technology to drive expansion revenue, including tools like Salesforce (SFDC), Outreach, and Gong. A bachelor's degree is preferred, and domain experience in healthcare technology is a plus but not required.
Compensation for this role ranges from $72,000 to $82,000 USD annually, reflecting the Zone 1 (National Average) pay band. Specific compensation is determined by experience, qualifications, and the specific requirements of the role. Beyond base compensation, Tebra offers eligible employees the opportunity for variable pay and a robust benefits package, reflecting the company's commitment to overall well-being.
Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solutions, and marketing, allowing providers to spend less time on administrative tasks and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout, helping clinicians leave work on time and rediscover their purpose. The company's values include starting with the customer, keeping it simple, staying entrepreneurial, being better together, and celebrating success.