Account Manager
As an Account Manager at Hotmart, you will serve as a strategic consultant for a portfolio of high-value clients in the North American market, focusing on the growth and retention of their digital businesses. This role operates with autonomy, influencing cross-functional teams, and setting a benchmark for the entire Customer Success team.
Your primary responsibilities include driving revenue growth and client retention, implementing online sales and marketing strategies, and effectively utilizing Hotmart's tools to optimize client operations and scale their sales. You will manage communications and relationships with clients and stakeholders at all organizational levels, including founders and decision-makers, building trust both remotely and in person. Additionally, you will lead complex negotiations, analyze client needs, and develop long-term win-win partnerships.
To excel in this role, you should have over five years of experience as an Account Manager, Key Account Manager, Customer Success Consultant, or in equivalent sales roles, with a proven track record in managing strategic, high-value accounts. Experience in the digital market, particularly in technology (SaaS), digital marketing agencies, or similar businesses, is highly advantageous. Fluency in Spanish and advanced conversational English (B2+; C1 desirable) are required. Strong analytical skills, including intermediate/advanced knowledge of Microsoft Excel and CRM/BI tools, are essential.
While specific compensation details are not provided, Hotmart offers a comprehensive benefits package that includes health and dental insurance, life insurance, extended parental leave, childcare assistance, private pension plans, and additional perks such as variable compensation, post-vacation bonuses, language school partnerships, and birthday day-offs.
Hotmart fosters a proactive and inclusive culture, encouraging employees to share knowledge and embrace challenges as opportunities. The company values freedom, autonomy, and love, creating a welcoming environment where respect for differences prevails. Employees are empowered to be protagonists in their journey, with opportunities for continuous development and meaningful impact in the creator economy.