Associate Director, Client Services, UK

The Associate Director, Client Services, UK, at WPP Media is a pivotal role within the Client Services team, focusing on leading client relationships and campaign delivery for Google Ads accounts. This position is based in London, United Kingdom, and reports directly to the Client Director. WPP Media, an AI-driven media operating unit of WPP, integrates media, data, and partnerships to deliver creative personalization at scale, enabling clients to understand the impact of their media investments.

In this role, the Associate Director will serve as the central point of contact for clients, ensuring satisfaction throughout the campaign lifecycle. Responsibilities include developing a deep understanding of the client's industry and products, leading campaign delivery processes, and fostering strategic relationships to elevate client partnerships. The position also involves managing deliverables, coordinating with cross-functional teams, and overseeing financial aspects such as billing and reconciliation.

Candidates should possess strong written and verbal communication skills, exceptional organizational abilities, and a solid grasp of digital marketing, particularly in digital media. Experience in managing large international digital clients across various categories is essential. The role requires the ability to lead and motivate teams, build cross-functional relationships, and demonstrate business acumen with a comprehensive understanding of 360-degree media strategies.

While specific compensation details are not provided, WPP Media offers a comprehensive benefits package that includes competitive medical, group retirement plans, vision and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. The company fosters a culture of respect and inclusivity, encouraging employees to pursue their passions, build professional connections, and engage in continuous learning within the marketing and advertising industry.

WPP Media is committed to creating an open environment by balancing people and client experiences, cultivating trust, and championing growth and development to mobilize the enterprise. Employees are encouraged to lead optimistically, inspire transformational creativity, and contribute to a culture that values diversity and inclusion.