Associate Product Manager - Marketing Operations and Automation

StubHub is seeking an Associate Product Manager for Marketing Operations and Automation to enhance the efficiency and scalability of its direct marketing initiatives. This role is integral to StubHub's mission of redefining the live event experience globally, ensuring seamless ticketing from discovery to entry. The position is based in New York, NY, with a hybrid work schedule of three days in the office and two days remote.

In this role, you will oversee the operational workflow for high-priority email and push campaigns, managing tasks such as campaign intake, prioritization, execution, quality assurance, approvals, and launch. You will collaborate closely with teams across Marketing, Engineering, Product, Data, Analytics, Design, and Partnerships to ensure timely and accurate campaign delivery. Additionally, you will identify and evaluate event opportunities, develop product requirements for internal tools, and drive improvements in campaign tooling and automation to reduce manual effort and enhance execution quality.

Candidates should have 2–5+ years of experience in product management, marketing operations, program management, consulting, or similar cross-functional operational roles. A strong operational instinct with exceptional attention to detail and the ability to execute under tight deadlines is essential. Experience with marketing campaigns, CRM, lifecycle marketing, marketing automation, or customer engagement platforms is required. Strong analytical skills, excellent written and verbal communication, and the ability to work across technical and non-technical teams are also necessary.

While not mandatory, familiarity with SQL, dashboards, or semantic analytics tools is advantageous. Experience building internal tools, workflow automation, intake systems, prioritization frameworks, or QA processes is a plus. Exposure to APIs, event-driven systems, recommendation engines, or AI-enabled workflow automation is beneficial. Experience in e-commerce, marketplaces, ticketing, travel, gaming, or live entertainment is also desirable.

This position offers an accelerated growth environment, providing autonomy to lead experiments and tests on a massive scale. StubHub is committed to fostering a culture of innovation and continuous improvement, offering opportunities for professional development and the chance to make a significant impact in the live event industry.