BDC Sales Representative (Legal Sales)
The United Firm | La Liga Defensora, APC is seeking a BDC Sales Representative (Legal Sales) to join their Austin office. This role serves as the initial point of contact for prospective clients, focusing on lead screening and gathering case details to determine potential retention. Ideal candidates should possess a strong customer service background and be adept at managing a high volume of incoming client calls.
Key responsibilities include screening telephone calls prior to scheduling attorney-client consultations, actively monitoring all potential new client inquiries across various channels, and establishing relationships with potential clients. The role also involves updating logs and reporting systems to reflect the status of potential new clients, conducting empathetic interviews, scheduling appointments, and assisting attorneys with administrative tasks related to opening new cases and maintaining databases.
Candidates must be bilingual in English and Spanish, with full proficiency required. A minimum of three years of sales experience is mandatory, with customer service experience considered a significant advantage. A strong background in performance-based metrics is essential, and experience with case management software is highly desirable. The ability to work weekends is required, and applicants with sales experience, even without prior legal experience, are encouraged to apply.
The United Firm | La Liga Defensora, APC offers a comprehensive benefits package, including medical, dental, and vision insurance, an attractive compensation package, paid parking, paid time off, and more. This position provides an opportunity to advance your career while learning alongside a team of professionals within the legal industry.
Joining The United Firm | La Liga Defensora, APC means becoming part of a growing firm committed to excellence in the legal industry. The company fosters an inclusive and diverse work environment, offering opportunities for career development and advancement.