Bilingual English and Spanish Member Loyalty Representative (R14259)

Oportun is a mission-driven financial services company dedicated to providing inclusive and affordable financial solutions. The Bilingual English and Spanish Member Loyalty Representative plays a pivotal role in delivering exceptional member service and promoting Oportun's services within the community. This position is based in Grand Prairie, TX, and involves both in-store and community outreach responsibilities.

In this role, you will welcome members with a warm greeting, process transactions accurately, and educate potential members about Oportun's services through outreach efforts. These activities include building relationships with local businesses, conducting outreach at community events, and engaging with individuals to encourage store visits and assist with applications. Additionally, you will maintain a clean and inviting store environment and perform administrative tasks as needed.

Ideal candidates should be bilingual in English and Spanish, possess strong interpersonal and sales skills, and have a passion for helping others. Flexibility to work weekends and a rotating schedule is required. The role also involves outdoor activities year-round, so candidates should be comfortable working in various weather conditions. Basic computer skills and the ability to lift up to 25 pounds are necessary.

Compensation includes a competitive hourly rate, plus sales incentives. Benefits offered are comprehensive and may include medical, dental, and vision coverage, paid time off, volunteer hours, and a 401(k) retirement savings plan. Specific benefits may vary by location.

Oportun fosters a diverse and inclusive culture, encouraging employees to share their perspectives and contribute to the company's mission of delivering affordable credit to underserved communities. Joining Oportun offers opportunities for personal and professional growth, as well as the chance to make a positive impact in the community.