Bilingual English and Spanish Member Loyalty Representative (R14260)
Oportun is a mission-driven financial services company dedicated to providing inclusive and affordable financial solutions. The Bilingual English and Spanish Member Loyalty Representative plays a pivotal role in delivering exceptional service to members, both in-store and within the community. This position is based in San Francisco, CA, and involves engaging with diverse communities to promote Oportun's financial services.
In this role, you will be responsible for greeting members warmly, processing transactions accurately, and ensuring compliance with company policies. A significant portion of your time will be dedicated to outreach activities, including building relationships with local businesses, participating in community events, and conducting marketing initiatives to raise awareness about Oportun's services. Additionally, maintaining a clean and welcoming store environment and performing administrative tasks are key aspects of the position.
Ideal candidates should be bilingual in English and Spanish, possess strong interpersonal skills, and have a passion for community engagement. Flexibility to work weekends and a rotating schedule is essential. The role also requires the ability to work outdoors year-round, lift up to 25 pounds, and operate basic office equipment.
Compensation includes a base hourly rate ranging from $20.00 to $23.00, with additional sales incentives. Benefits encompass medical, dental, and vision coverage, paid time off, volunteer time off, a 401(k) retirement plan, and paid training. Flexible schedules and growth opportunities are also offered.
Joining Oportun means becoming part of a team committed to empowering communities through accessible financial services. The company fosters a culture of inclusivity and offers opportunities for professional development and advancement. If you're passionate about making a positive impact and helping others achieve financial stability, this role provides a meaningful career path.