Bilingual English and Spanish Member Loyalty Representative (R14306)

Oportun is seeking a Bilingual English and Spanish Member Loyalty Representative to join our team in Compton, CA. As a mission-driven financial services company, Oportun empowers members to achieve their financial goals through intelligent borrowing, savings, and budgeting solutions. Since our inception, we've provided over $22.7 billion in responsible and affordable credit, saved members more than $2.5 billion in interest and fees, and helped them set aside an average of over $1,800 annually.

In this role, you'll be the face of Oportun, delivering exceptional member service both in-store and through community outreach. Your responsibilities will include welcoming members with a warm greeting, processing transactions accurately while safeguarding member information, and working collaboratively or independently to meet daily lending and servicing goals. A significant portion of your time will be dedicated to outreach efforts, such as building relationships with local businesses, engaging in community events, and assisting potential members with applications.

To succeed, you should be bilingual in English and Spanish, possess a sales-focused and outgoing personality, and enjoy engaging with people. Flexibility with a rotating work schedule, including weekends, is essential. You must have reliable attendance, be willing to work outdoors year-round to identify new sales opportunities, and be able to lift up to 25 pounds as needed. Basic computer skills and the ability to operate office equipment are also required.

Compensation for this full-time position includes a base hourly rate of $17.00 to $18.00, determined by role, location, and experience. Additional benefits encompass medical, dental, and vision coverage, flexible spending accounts, life and disability insurance, accident coverage, paid time off, 16 paid hours for volunteer activities annually, an employee assistance fund, 401(k) retirement savings, travel assistance, paid training, competitive pay with sales incentives, growth opportunities, and flexible schedules.

At Oportun, we foster a diverse, equitable, and inclusive culture where all employees feel a sense of belonging and are encouraged to share their perspectives. This inclusive environment is directly linked to our organization's performance and our ability to fulfill our mission of delivering affordable credit to those excluded from the financial mainstream. We celebrate and nurture this culture through our employee resource groups.