Bilingual English and Spanish Member Loyalty Representative (R14329)

Oportun is seeking a Bilingual English and Spanish Member Loyalty Representative to join their team in San Bernardino, CA. As a mission-driven financial services company, Oportun empowers members to achieve their financial goals through accessible borrowing, savings, and budgeting solutions. The Member Loyalty Representative plays a pivotal role in delivering exceptional service and fostering community engagement.

In this role, you will be responsible for welcoming members with a warm greeting, processing transactions in accordance with company policies, and educating potential members about Oportun's services through outreach efforts. Your daily activities will include building relationships with local businesses, conducting outreach at community events, and assisting with applications using iPads or QR codes. Additionally, you will maintain a clean and inviting store environment and manage administrative tasks as needed.

Ideal candidates should be bilingual in English and Spanish, possess strong interpersonal and sales skills, and be comfortable working both independently and as part of a team. Flexibility with a rotating work schedule, including weekends, is essential. The role requires the ability to work outdoors year-round, lift up to 25 pounds, and operate basic office equipment such as phones, scanners, and iPads.

Compensation for this full-time position includes a base hourly rate of $17.00 to $18.00, with additional sales incentives. Benefits offered encompass medical, dental, and vision insurance, flexible spending accounts, life and disability insurance, accident coverage, paid time off, 16 hours of volunteer time off annually, 401(k) retirement savings, paid training, and travel assistance.

Joining Oportun means becoming part of a diverse and inclusive team dedicated to making a positive impact in the communities they serve. The company values personal growth and offers opportunities for advancement within the organization. If you are passionate about helping others achieve financial stability and are looking for a rewarding career, Oportun invites you to apply.