Bilingual English and Spanish Member Loyalty Representative (R14335)

Oportun is seeking a Bilingual English and Spanish Member Loyalty Representative to join their team in Salt Lake City, Utah. This role focuses on delivering exceptional member service and engaging in community outreach to promote Oportun's financial services. As a mission-driven financial services company, Oportun empowers members to build a better financial future through responsible and affordable credit solutions.

In this position, you will welcome members with a warm greeting, process transactions accurately while adhering to company policies, and work both independently and as part of a team to meet daily lending and servicing goals. A significant portion of your time will be dedicated to outreach efforts, including building relationships with local businesses, conducting activities at community events, and assisting potential members with applications. Additionally, you will maintain a clean and inviting store environment and perform administrative tasks as needed.

Ideal candidates should be bilingual in English and Spanish, possess strong interpersonal and sales skills, and be comfortable working both indoors and outdoors year-round. Flexibility with a rotating work schedule, including weekends, is required. Basic computer skills and the ability to lift up to 25 pounds are also necessary.

Compensation for this full-time position ranges from $17 to $18 per hour, depending on experience. Benefits include medical, dental, and vision insurance, paid time off, 16 paid hours for volunteer activities annually, a 401(k) retirement plan, and paid training.

Joining Oportun offers the opportunity to be part of a diverse and inclusive team committed to making a positive impact in the community. Employees are encouraged to share their perspectives and contribute to the company's mission of delivering affordable credit to those left out of the financial mainstream.