Bilingual English and Spanish Member Loyalty Representative (R14347)

Oportun is a mission-driven financial services company dedicated to providing accessible and affordable credit solutions to underserved communities. The Bilingual English and Spanish Member Loyalty Representative plays a pivotal role in delivering exceptional member service and promoting Oportun's financial products. This position involves both in-store responsibilities and community outreach to engage potential members.

In this role, representatives are responsible for greeting members warmly, processing transactions accurately while safeguarding member information, and achieving daily lending and servicing goals. A significant portion of the role involves outreach activities, including building relationships with local businesses, participating in community events, and assisting potential members with applications. Representatives also maintain store cleanliness and perform administrative tasks as needed.

Candidates should be bilingual in English and Spanish, possess strong interpersonal and sales skills, and be comfortable working both independently and as part of a team. Flexibility with a rotating schedule, including weekend availability, is required. The role also demands the ability to work outdoors year-round and lift objects up to 25 pounds. Basic computer proficiency is essential.

Compensation includes a competitive hourly wage ranging from $17.00 to $18.00, with additional sales incentives. Benefits offered may include medical, dental, and vision coverage, life and disability insurance, paid time off, 401(k) retirement savings, and paid training. Specific benefits can vary by location.

Oportun fosters a diverse and inclusive culture, encouraging employees to share their perspectives and contribute to the company's mission. The company offers growth opportunities, flexible schedules, and the chance to make a positive impact in the community.