Bilingual English and Spanish Member Loyalty Representative (R14352)

Oportun is a mission-driven financial services company dedicated to providing inclusive and affordable financial solutions to its members. The Bilingual English and Spanish Member Loyalty Representative role is integral to Oportun's commitment to delivering exceptional member service and fostering community engagement. This position is based in Anaheim, California, and involves both in-store responsibilities and community outreach to enhance member loyalty and promote Oportun's services.

In this role, you will be responsible for welcoming members with a warm greeting, processing transactions accurately while adhering to company policies, and educating potential members about Oportun's offerings through various outreach activities. These activities include building relationships with local businesses, conducting outreach at community events, and assisting with applications to increase awareness and capture leads. Additionally, you will maintain a clean and inviting store environment and perform administrative tasks as needed.

Ideal candidates should be bilingual in English and Spanish, possess a passion for helping others, and have experience in customer service, sales, or hospitality. Flexibility to work weekends and a rotating schedule is required, along with the ability to work outdoors year-round for outreach activities. Physical requirements include the ability to lift and move objects up to 25 pounds.

While specific compensation details are not provided, Oportun offers a comprehensive benefits package that includes health insurance, paid time off, and opportunities for professional development. Employees are also encouraged to participate in community outreach and marketing events, fostering a collaborative and mission-driven work environment.

Joining Oportun means becoming part of a team that values inclusivity, community engagement, and the empowerment of individuals to build a better financial future. This role offers opportunities for personal growth, skill development, and the satisfaction of making a positive impact in the lives of Oportun's members.