Bilingual Intake Specialist

Zinda Law Group, PLLC, a nationally recognized personal injury law firm with offices across Texas, Colorado, Arizona, and New Mexico, is seeking a Bilingual Intake Specialist to join their team. The firm is dedicated to providing aggressive, personalized, and high-quality legal representation to clients facing personal injury and wrongful death cases.

As a Bilingual Intake Specialist, you will be the first point of contact for potential clients, responsible for gathering essential information, assessing case viability, and scheduling consultations with attorneys. Your role will involve conducting thorough interviews, documenting client details accurately, and ensuring a seamless transition from initial contact to case evaluation. Fluency in both English and Spanish is essential to effectively communicate with a diverse client base.

Ideal candidates should possess strong interpersonal and communication skills, attention to detail, and the ability to handle sensitive information with confidentiality. Experience in a legal or customer service environment is preferred, along with proficiency in Microsoft Office Suite. A high school diploma or equivalent is required; additional education or certifications in related fields are a plus.

While specific compensation details are not provided, Zinda Law Group offers a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development. The firm operates on a contingency basis, meaning clients owe no fees unless the firm wins their case.

Joining Zinda Law Group means becoming part of a dedicated team committed to client satisfaction and achieving favorable outcomes. The firm values personalized representation and individualized attention, handling a selective volume of cases to ensure quality service. With a client satisfaction rating of 95% and over 1,000 five-star reviews, Zinda Law Group is recognized for its compassionate and expert legal guidance.