Billing Coordinator
Clifford Chance US LLP is seeking a full-time Billing Coordinator to oversee the client billing process for an assigned group of partners. This role involves direct communication with partners, managing associates, and secretaries to coordinate various aspects of client billing. The Billing Coordinator will also be responsible for revising bill and time-entry narratives, coordinating client billing cycles, and working closely with attorneys to prepare client invoices. This position can be located in Washington DC or Houston, TX, and will report to the Billing Supervisor.
The primary responsibilities include managing all aspects of the monthly client billing process and distribution of invoices to clients. This involves preparing and distributing monthly prebills to the responsible billing partners and their teams, processing comments and revisions from partners and associates, monitoring time and disbursement transfers and write-offs to obtain the necessary approvals in accordance with firm policy prior to processing them in the system, preparing and distributing draft bills for review and approval, ensuring billing partner approval is obtained to finalize bills, preparing, submitting, and monitoring e-bills, posting bills in the client billing system, and ensuring each posted bill has the proper backups electronically filed in the designated Billing file folder within the firm's document management system (iManage). Additionally, the Billing Coordinator will communicate proactively with billing partners regarding matter billing status, special billing arrangements, fee caps, fixed fees, etc., understand Work in Progress (WIP) provisions, monitor WIP and aging levels to assist billing partners in meeting defined billing goals, review, analyze, and ensure matters comply with specific Clifford Chance global client agreements and outside counsel billing guidelines, set up new matters under e-billing clients with the correct time increments, rates, discounts, e-billing codes, matter file numbers, etc., confirm client and/or matter-specific fee arrangements are reflected for each individual matter to ensure accurate billing and WIP accrual, coordinate with the Accounts Payable team to resolve any vendor discrepancies, maintain files and documentation in accordance with the Firm's billing policy, respond to partner and client inquiries in a timely manner, escalate issues as needed to Billing Supervisor and/or Billing Manager, report monthly billing projections, and prepare various billing reports and analyses as requested by attorneys.
Candidates should have at least 2 years of relevant legal billing experience, with experience in a law firm or professional services environment required. A Bachelor's degree in Business, Accounting, or Finance is preferred. The ideal candidate will have a proven track record of providing superior client service while building a strong rapport at all levels of an organization with both internal and external clients, the ability to work under pressure and demonstrate flexibility with competing demands of internal and external clients, strong analytical, critical thinking, and problem-solving skills, excellent time management, organizational, interpersonal, written, and verbal communication skills, attention to detail with the ability to readily identify issues that could impede processes while taking the initiative to provide solutions, strong technical proficiency in a range of software, including Microsoft Office, e-billing software, and document management systems, the ability to work independently in a fast-paced environment with minimal supervision within a team-oriented environment, the ability to work outside core business hours as needed, the ability to adhere and comply with the Firm's Agile Working Policy, which requires employees to work from the office at least three days each calendar week, and independent legal authorization to work in the United States.
The salary range for this role is $78,000 - $94,000 annually. Actual salary will be commensurate with the candidate's qualifications and relevant experience. Clifford Chance US LLP offers a comprehensive benefits and compensation package.
Clifford Chance is one of the largest international law firms in the world, with over 30 offices across the globe. The firm strives to exceed the expectations of its clients, providing them with the highest-quality advice and legal insight, combining the firm's global standards with in-depth local expertise. The firm's culture is collaborative and inclusive, where diverse perspectives are recognized and valued, and where performing to your highest ability unlocks equal access to opportunities to learn, thrive, and grow. Clifford Chance operates in the sectors and regions that matter to its clients, offering forward-thinking insights and innovative, tech-enabled solutions that combine deep knowledge of their sectors and markets. Joining Clifford Chance means working with colleagues as one global team, empowering each other to be exceptional and create an advantage for clients.
This position offers an opportunity to work in a dynamic and supportive environment, contributing to the firm's success while developing professionally. The Billing Coordinator will play a crucial role in ensuring the accuracy and efficiency of the billing process, directly impacting the firm's financial operations and client satisfaction. The role provides exposure to various aspects of legal billing and offers opportunities for growth within the firm's financial operations.