Brand Tech & Creative Operations Lead

Wolt is seeking a Head of Creative Operations & Transformation to lead the evolution of its creative capabilities. This role focuses on designing scalable systems and processes to enhance creative efficiency and effectiveness across Wolt's global operations. The position is based in Berlin, Germany, and involves close collaboration with various teams to drive innovation in creative production.

The successful candidate will define and implement an updated operating model for creative operations, emphasizing localization at scale. Responsibilities include introducing new tools to accelerate creative workflows while maintaining quality, managing operational budgets, and establishing end-to-end processes for campaign and content production. The role also involves setting standards, resource models, and measurement frameworks to improve efficiency and output quality.

Applicants should have substantial experience in creative operations or production leadership within global or multi-market organizations. A proven track record in designing and scaling creative workflows, tools, and systems that drive efficiency is essential. Deep understanding of creative processes across various disciplines, hands-on experience with creative automation and workflow management platforms, and the ability to operate at the intersection of creativity, technology, and process improvement are required.

Wolt offers a dynamic work environment where employees are encouraged to take ownership and develop professionally. The company values collaboration, innovation, and operational excellence, providing opportunities for growth and the chance to make a significant impact on its creative operations.