Business Development Representative - Information Technology

Business Development Representative
Position Summary
The Business Development Representative is responsible for generating new business and expanding the client base across managed IT, cybersecurity, VoIP, and co‑managed IT services. This role focuses on organizations with 5–200 employees across medical, financial, legal, and service industries within a multi‑county regional territory.
Reporting directly to senior leadership, this position works closely with technical and service teams to ensure accurate scoping, competitive proposals, and profitable pricing. The role plays a key part in building a funded outbound sales function and strengthening the organization’s reputation for proactive, responsive IT support.
Responsibilities
Client Relationship Management
Build and maintain trusted relationships with newly acquired clients to support long‑term retention.
Serve as the primary point of contact throughout the sales cycle, assessing each prospect’s IT environment, compliance needs, and service expectations.
Identify opportunities to expand new accounts with managed security, VoIP, and other add‑on services.
Ensure new accounts are onboarded professionally and aligned with established service standards.
Business Development & Sales
Prospect and develop new business opportunities aligned with managed IT, cybersecurity, VoIP, and co‑managed IT offerings.
Generate qualified conversations and meetings through outbound calling, networking events, and referrals.
Prepare and present proposals using standardized pricing tools and models to maintain margin targets.
Close new managed service agreements in support of revenue‑growth objectives.
Technical & Project Collaboration
Partner with technical staff to develop accurate quotes and scopes of work.
Participate in discovery calls and site assessments to support estimating and proposal development.
Coordinate with internal teams to ensure a smooth transition from signed agreement to onboarding and ongoing service delivery....