Business Operations

At Cardless, we're building a credit card and loyalty platform that consumer businesses use to engage their customers. We've launched over a dozen credit card programs, including for Coinbase, Bilt, and Qatar Airways. We help businesses bring imaginative card programs to life, and have pioneered technology to embed credit card features natively into their products.

We value curiosity, humility, and intensity — we move fast and take outsized ownership. This is a place where a motivated, resourceful individual can have an enormous impact on our trajectory. We're headquartered in San Francisco, and have raised about $150M in equity funding from top venture capital firms including Spark Capital, American Express, Activant Capital, and more.

THE JOB

This is the perfect role for someone who wants to start their own company one day. You'll get exposure to every part of how a high-growth fintech operates — product, ops, partnerships, finance, compliance — while working directly with our COO on the highest-priority problems.

We're looking for a Business Operations generalist to work with our COO on high-priority projects across the company. You'll be an extension of leadership — owning workstreams end-to-end, jumping into whatever's most important, and moving fast.

This isn't a role where you'll be handed a neat list of responsibilities. You'll work on whatever matters most that week: one day you might be project-managing a feature launch for hundreds of thousands of users, the next you're negotiating a contract with a bank partner, the next you're writing training materials to scale our call center 5x in 60 days.

EXAMPLE PROJECTS

- Product launches: Act as project manager on a new feature that will be used by hundreds of thousands of cardholders. Coordinate across engineering, compliance, and our brand partners to get it live. Write the internal PRD, track open questions, and make sure nothing falls through the cracks.

- Partner and vendor negotiations: Negot...