Business Operations Manager — People & Systems

ABOUT US

We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.

Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.

We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.

Here’s a little more:

- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)

- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more

- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission

- Truly global team - 250+ people, 50+ nationalities, 50+ languages

- Guided by our values - ownership, impact, humility, and heart - in deed, not just word

ROLE

Taptap Send is looking for a systems-minded operator to join our People Operations team as Business Operations Manager — People & Systems. This is a high-ownership role for someone who sees people operations not just as an HR function, but as a scalable system — one that can be built, automated, and continuously improved to support a fast-growing global company.

You’ll be the engine behind how we run People Ops at TTS: designing the processes, building the tooling, and creating the inf...