Case Manager, Claims & Liens

ABOUT FINCH

We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.

Since launching in April, we’ve grown 10x and are now powering pre-litigation for top law firms across the country. We combine expert operators with purpose-built AI to handle intake, claim opening, medical records, police reports, lien management, demands, and everything in between.

We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.

This Role: Case Manager, Claims & Liens

We are seeking an experienced Personal Injury Pre-Litigation Specialist to support case management from intake through settlement preparation. The ideal candidate has hands-on experience opening claims, preparing and organizing coverage documentation, and managing ongoing communication with insurance carriers.

This role also requires experience handling the full lien resolution process, including placing health insurance, Medicaid, and Medicare on notice; conducting follow-ups; tracking and reconciling lien ledgers; and ensuring accurate documentation throughout the lifecycle of the claim.

The ideal candidate is highly detail-oriented, organized, and energized by working in a fast-paced startup environment where processes are evolving and ownership is expected.

WHAT YOU'LL DO:

- Open insurance claims with all relevant carriers (liability, UM/UIM, med pay), send letters of representation, obtain claim numbers and adjuster assignments, and manage ongoing carrier communication including acknowledgment follow-up

- Request and track policy limits disclosures, medical reco...