Certifications & Credential Manager, Customer Education
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1000+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building a world-class customer education ecosystem, and Harvey Academy is a critical pillar of that strategy. We are looking for a Certifications & Credential Manager to design and scale Harvey’s formal certification and credentialing program.
This role will own the end-to-end vision and execution of Harvey Academy certifications. This includes defining credential frameworks and assessment standards, launching exams, managing ongoing maintenance, and measuring impact. You’ll work closely with Product, User Operations, Customer Success, Legal Engineering, and Marketing teams. This ensures certifications meaningfully reflect product expertise, drive adoption, and create real value for our customers and...