Channel Account Manager II
Huntress, a fully remote cybersecurity company founded in 2015 by former NSA cyber operators, is seeking a Channel Account Manager II to join their team. The company is dedicated to making enterprise-grade cybersecurity accessible to businesses of all sizes, protecting over 6 million endpoints and 17 million identities worldwide. The Channel Account Manager II will report to the Manager of Channel Account Management and will be responsible for managing and growing service provider partner accounts through expansion, renewals, adoption, and retention.
In this role, the Channel Account Manager II will serve as a trusted advisor to multiple stakeholders within assigned partner organizations, delivering solutions that increase customer satisfaction, foster partner adoption, and strengthen long-term loyalty. The position involves building and maintaining strong relationships with partners, achieving and exceeding quotas based on expansion performance and renewal outcomes, and utilizing AI tools to prepare for partner meetings, summarize calls, and stay organized. This is a high-impact, high-visibility individual contributor role focused on MSP and channel partner success.
Candidates should have over five years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below. A strong knowledge of the MSP space, preferably related to the cybersecurity industry, is essential. Experience with Salesforce or other similar CRM platforms is required. A genuine passion for working in the partner community and providing meaningful cybersecurity solutions is crucial, along with a strong bias to action and the ability to get things done efficiently and effectively. Comfort using AI in practical day-to-day work, including call summaries, account preparation, and follow-up support, is also important.
Huntress offers a fully remote work environment, generous paid time off, including vacation, sick time, and paid holidays, and 12 weeks of paid parental leave. Employees receive highly competitive and comprehensive medical, dental, and vision benefits plans, a 401(k) with a 5% contribution regardless of employee contribution, life and disability insurance plans, and stock options for all full-time employees. Additional benefits include a one-time $500 reimbursement for building or upgrading a home office, an annual allowance for education and professional development assistance, a $75 USD/month digital reimbursement, and access to the BetterUp platform for coaching, personal, and professional growth.
Huntress is committed to creating a culture of inclusivity where every team member is valued, has a voice, and is empowered to come to work every day just as they are. The company does not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. They do discriminate against hackers who try to exploit businesses of all sizes.