Channel Operations Specialist, Revenue Operations
At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride!
RESPONSIBILITIES
- Manage and maintain the partner pricebook for real-time accuracy and timely SKU updates aligned with new products.
Optimize partner account structures to improve onboarding, hierarchy, and agreement reviews through cross-functional collaboration.
- Develop and implement standardized partner margin frameworks for predictable, transparent, and auditable calculations.
- Lead discovery, design, and development of tools and integrations connecting partner systems to Docker's CPQ/PRM ecosystem for better efficiency and partner experience.
- Define, operationalize, and continuously refine processes for Docker-sourced vs. partner-sourced opportunities, including deal registration and approval.
- Enhance quoting workflows to increase speed, accuracy, and partner supportability.
- Build and scale self-serve workflows to streamline partner-sourced transactions, reducing manual touchpoints and accelerating deals.
- Deliver reporting, analytics, and insights to measure partner performance, pipeline contribution, and operational health, informing strategy and optimization.
QUALIFICATIONS
- 3–5+ years of experience in Channel Operations with strong understanding of Revenue Operations principles.
- Demonstrated success driving cross-functional initiatives and operational process improvements.
- Experience working with partner ecosystems and a passion for scalable, automated workflows.
- Strong analytical, problem-solving, and communication skills with a bias for structured execution.
WHAT TO EXPECT...