Client Director
WPP Media is seeking a Client Director to manage client relationships and develop innovative communication strategies. The role involves promoting the use of the agency's tools and technologies, ensuring compliance with corporate guidelines, and delivering effective solutions to clients. The Client Director will be the key responsible for customer satisfaction.
Key responsibilities include leading the definition of innovative communication strategies, promoting the adoption of cutting-edge agency tools and technologies, and pioneering new approaches in media planning and execution. The Client Director will manage the budget of assigned brands strategically, identify and meet unmet client needs, and define success through key performance indicators related to client satisfaction, value delivery, and business growth. Daily interactions with internal agency functions such as Strategy, Digital, Technology, and Commercial are essential to ensure seamless collaboration and leverage the WPP network's diverse capabilities for maximum client impact.
The ideal candidate will have a minimum of 10 years of progressive experience in strategic media leadership or client management within the media industry. A degree or equivalent cultural background is required, along with fluency in English at a C1 level. Demonstrated expertise in strategic media planning and a deep understanding of the evolving digital, tech, and martech landscape are essential. Exceptional client advocacy and negotiation skills, with a history of shaping client engagements and optimizing business success, are also required. Previous experience in a strategic role or a strong strategic component within past positions will be considered a plus.
WPP Media offers a dynamic work environment with opportunities for professional growth and development. Employees can tap into the global WPP network to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. The company provides competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
The company fosters a culture of respect where everyone feels they belong and has the same opportunities to progress in their careers. WPP Media believes the best work happens when employees are together, fostering creativity, collaboration, and connection, and has adopted a hybrid approach to work.