Client Manager
The Client Manager at WPP Media serves as the primary liaison between clients and the agency, ensuring the delivery of integrated, cross-channel communication strategies across paid, owned, and earned media. Reporting to the Client Associate Director, this role is pivotal in maintaining robust client relationships and delivering media planning outputs that align with client priorities. The Client Manager collaborates with internal teams to elevate the quality and impact of Wavemaker's work.
Key responsibilities include developing a deep understanding of each client's business landscape, including market share, competitive environment, and growth drivers, to inform strategic recommendations. The role involves leading the creation and execution of media plans, managing client briefs from inception to delivery, and coordinating with internal teams such as strategy and channel specialists to provide integrated solutions. Additionally, the Client Manager monitors campaign progress, proactively addresses issues, and seeks opportunities for process improvements to enhance efficiency and output quality.
Candidates should possess experience in a media agency or similar setting, with hands-on involvement in multi-channel media planning. A strong grasp of media planning principles, including audience targeting and performance measurement, is essential. The role requires excellent client relationship management skills, clear and confident communication abilities, and a collaborative working style. Proficiency with industry tools and data platforms to support planning and analysis is also expected.
WPP Media offers a dynamic work environment that fosters creativity and collaboration. Employees have access to a global network, providing opportunities for professional growth and development. The company emphasizes work-life balance, offering flexible work arrangements and a comprehensive benefits package, including competitive medical coverage, retirement plans, and generous paid time off. Joining WPP Media means becoming part of a team dedicated to delivering exceptional media solutions and driving client success.