Client Success Account Executive II

The Client Success Account Executive II at Wellhub is responsible for managing relationships with a portfolio of large accounts, ensuring client satisfaction and driving engagement. This role involves collaborating with cross-functional teams to deliver tailored wellness solutions that align with clients' objectives. Wellhub, formerly known as Gympass, is a corporate wellness platform that connects employees to a variety of fitness and wellness partners through a single subscription.

Key responsibilities include leading client meetings both virtually and in person, developing client-specific growth strategies, and overseeing the implementation of wellness programs. The executive will analyze client data to inform communication and awareness strategies aimed at increasing user engagement. Additionally, the role involves renewing, expanding, and renegotiating contracts on an annual basis to foster long-term partnerships.

Candidates should have experience in managing client relationships in client-facing positions, with a strong ability to collaborate across teams and solve problems creatively. Excellent communication skills are essential, along with proficiency in monitoring data and analyzing reports. Fluency in Spanish and English is required, and proficiency in Portuguese is considered a plus.

Wellhub offers a comprehensive benefits package, including a free Gold membership with access to gyms and wellness resources, flexible work options with a hybrid model requiring a minimum of two days per week in the Berlin office, and support for home office setup. The company emphasizes work-life balance and provides resources to support employees' wellbeing.

Joining Wellhub means becoming part of a mission-driven company that values collaboration, diversity, and personal growth. Employees have the opportunity to contribute to a global platform that promotes health and wellness, with ample opportunities for career development and advancement.