Client Success Director (m/f/d)

The Client Success Director will lead the Client Success team in Munich, overseeing Wellhub's enterprise clients in Germany. This role involves managing a team of senior client success managers, building strategic partnerships with key decision-makers, and ensuring the growth and renewal of client portfolios. Wellhub is a global company dedicated to revolutionizing workplace wellness by connecting employees to top-tier fitness, mindfulness, therapy, nutrition, and sleep partners through a unified subscription.

Key responsibilities include coaching and developing a team of senior client success managers, maintaining long-term relationships with senior stakeholders such as C-suite executives and Wellbeing leaders, and collaborating with internal teams like Client Sales, Partnerships, Operations, and Marketing to execute strategic client plans. The role also involves representing Wellhub at industry events to showcase the company's vision in employee wellbeing.

Candidates should have proven success in SaaS account management with enterprise clients in the German market, experience in managing and developing teams, and expertise in strategic account management. Strong stakeholder engagement skills, exceptional communication abilities, and a passion for continuous learning are essential.

Wellhub offers a competitive compensation package that rewards results, along with benefits such as a free Gold membership providing access to gyms, studios, and wellness resources, flexible work options, 30 days of paid holiday per year, and 100% paid parental leave. The company fosters a culture that values wellbeing, collaboration, and diverse perspectives, providing opportunities for professional and financial growth.