Clinical Coding Specialist
WHO WE ARE
Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.
We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.
In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.
Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.
The Role
We're looking for a Clinical Coding Specialist with deep expertise in Australian medical coding to guide the development of Heidi's AI scribe platform into compliant, billable, structured medical documentation.
You'll be the clinical coding expert who ensures our AI systems understand and apply Australian medical coding principles correctly, working directly with our engineering team to embed your expertise into automated systems that support clinicians seamlessly. You'll play a crucial role in defining coding accuracy standards, validation processes, and compliance frameworks that power millions of patient encounters across Australia.
WHAT YOU’LL DO
You'll work as the clinical coding subject matter expert to ensure our AI-powered systems meet the highest standards of medical coding accuracy and compliance for the Australian healthcare system
- Lead medical coding validation for AI-generated documentation, ensuring accurate application of ICD-10-AM, ACHI, and MBS item numbers across diverse clinical scenarios in both public and private settings
- Develop coding guidelines and protocols that translate complex Australian Coding Standards (ACS) into systematic processes our AI ca...