Compliance Lead (Servicing Advisory)
Affirm is seeking a Compliance Lead to support our Servicing Operations compliance program. In this role, you will ensure adherence to applicable regulatory requirements, provide clear guidance to Affirm’s operations team to mitigate risk and ensure compliance, and collaborate with cross-functional partners including Legal, Operations, Product, Engineering, and senior leadership to drive process improvements and further build out our compliance program. This remote-eligible role reports to the Director, Compliance and requires the ability to work independently and cross-functionally.
Key responsibilities include providing guidance to Affirm’s Servicing Product and Operations teams on applicable regulatory requirements, recommending remediation and prioritization, and offering independent oversight and credible challenge on servicing changes, including third-party oversight. You will monitor regulatory developments impacting servicing and assess/communicate implications to stakeholders, partner with the Complaints Compliance team to leverage complaint insights and drive durable product and process fixes within servicing, and support responses to regulatory and bank-partner inquiries, audits, and examinations through second-line reviews and documentation/evidence. Additionally, you will assist the business with developing and implementing policies, procedures, and controls through second-line advisory, review, and oversight to ensure compliance with regulatory requirements.
The ideal candidate will have a working knowledge of applicable laws, regulations, and regulatory trends that impact Affirm’s business, with the ability to research and investigate where knowledge is lacking, building subject matter expertise. Experience in completing subject-specific compliance testing and/or assessment activities is essential, along with strong communication and relationship management skills. An inquisitive and proactive approach in proposing creative and effective solutions, the ability to learn and adapt in a fast-paced environment, and strong project management, critical thinking, and analytical skills are also required. Excellent verbal and written communication skills with the ability to clearly present complex and sensitive issues are necessary, as well as proficiency in computer navigation using a variety of software packages, including Google Docs, word processing, spreadsheets, and presentations. The ability to work in a self-directed environment with excellent strategic thinking and problem-solving ability, assisting with minimal guidance, and experience working in fast-paced, ambiguous environments are important. Experience advising revenue-generating stakeholder groups and leading complex projects/initiatives/cross-functional work is preferred. A minimum of 4 years of professional work experience in Compliance Risk, Audit, or Bank Regulatory is highly preferred.
Compensation includes a base pay range of $130,000 - $170,000 per year, depending on location and experience. Affirm offers a total compensation package that may include equity rewards, monthly stipends for health, wellness, and tech spending, and benefits, including 100% subsidized medical coverage, dental, and vision for you and your dependents.
Affirm is a remote-first company, allowing employees to work from anywhere within the country of employment. The company fosters a culture of innovation and collaboration, providing opportunities for professional growth and development. Affirm is committed to delivering honest financial products and values diversity and inclusion in its workforce.