Why loveholidays?
At loveholidays - we trailblaze together. We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway. Our team is the driving force behind our role as our customers’ personal holiday expert - the smart way to get away.

We’re using progressive tech to drive cutting-edge innovation and open the world to everyone. Within our Commercial and Support teams, you'll find a place to accelerate your growth by actively seeking learning opportunities and carving your own path. You'll create impact for our future by owning projects and shaping the business strategy to reach shared goals, all within our enhanced international community of collaborative and passionate teams.

The impact you’ll have:

The health and safety of our customers is our number one priority. As we scale rapidly across a complex supplier portfolio, ensuring that any safety risks are swiftly identified, acted upon and resolved is critical. Our audit programme surfaces issues across our directly contracted suppliers and our ability to remediate those findings at pace is central to keeping our customers safe.

As Customer Health & Safety Officer, you will bring professional expertise and operational judgement to bear on a complex, high-volume supplier portfolio. You will assess audit findings, determine the level of risk they present, make informed recommendations to suppliers on how issues should be remediated and,where relevant, make confident, reasoned decisions to accept risk in a controlled manner where the evidence supports it. This is a role for someone who is comfortable owning those calls and standing behind them.

You will report to the Customer Health & Safety Manager within the Legal & Compliance team. Your focus is operational execution, ensuring that risks identified across our supplier portfolio are tracked, chased and resolved at pace.

Your day-to-day:

- Issue Management & Remediat...