Customer Success Executive, Health Plans

Carrot is seeking a Customer Success Executive to manage a portfolio of health plan accounts, serving as the primary point of contact for account, product, and clinical stakeholders. This role is integral to Carrot's Health Plans segment, focusing on retention, member engagement, and overall customer satisfaction. The successful candidate will help formalize scalable customer-success practices for Carrot's growing Health Plans channel, blending consultative account management, healthcare-domain expertise, analytics, and executive communication.