Customer Success Manager

Tenable, Inc. is seeking a Customer Success Manager to join their team, focusing on managing and expanding relationships with mid-sized commercial clients. This role is integral to Tenable's mission of providing comprehensive cybersecurity solutions to a diverse clientele.

In this position, the Customer Success Manager will be responsible for renewing and growing revenue within an assigned client base. Key duties include onboarding clients, supporting product adoption, maintaining client satisfaction through regular communications, and collaborating with internal teams to monitor account health and identify expansion opportunities. The role also involves forecasting and achieving quarterly and annual revenue targets.

Candidates should possess a BA/BS degree and have at least 5 years of sales experience, particularly in renewing or growing existing business. Experience with on-demand, SaaS, or subscription-based solutions is essential. Strong communication skills, the ability to adapt and overcome objections, and proficiency in tools like Google Suite and are also required.

Compensation for this role includes a base pay range of $33.17 to $44.39 per hour, with additional variable compensation based on performance. Employees are eligible for a comprehensive benefits package, including medical, dental, and vision insurance; 401(k) retirement savings with company match; an employee stock purchase plan; and various other benefits.

Tenable fosters a culture of belonging, respect, and excellence, encouraging employees to be their best selves. Joining the #OneTenable team offers the opportunity to collaborate with talented and passionate individuals in the cybersecurity industry, supported by resources to make a meaningful impact.