Data Engineer

WHO WE ARE

Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.

At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.

Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.

We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.

ROLE OVERVIEW

As a Data Engineer at Serval, you'll be our first dedicated data hire, which means you'll own the entire data stack from day one and build the data function that serves the whole business. Right now our data lives across many systems for many teams: in-product, CRM, marketing, billing, support, finance, and more. Your first job is to consolidate all of it into a single, well-modeled warehouse the company can actually use, then build the pipelines, models, and self-serve layer that make that data trustworthy and accessible to every team. You will be a close partner with business and product stakeholders to identify and define the gold-standard...