Deputy Manager- Employee Ethics & Investigation
Job Title: Manager – Employee Escalations, Ethics & Compliance
Function: Ethics & Compliance
Location: India
Reporting To: Ethics Investigation Lead / Head – Ethics & Compliance
About the Team
The Ethics & Compliance team is responsible for building, implementing, and sustaining a strong ethics and integrity framework across the organization. The team works closely with cross-functional partners and internal/external stakeholders to manage employee escalations, conduct investigations, identify control gaps, develop dashboards and trackers, and promote a culture of ethical conduct and accountability across the enterprise.
About the Role
The Manager – Employee Escalations, Ethics & Compliance will be responsible for managing and overseeing employee-related escalations, ethics investigations, and fraud risk matters across the organization. The role requires strong investigative judgment, analytical capability, and the ability to handle sensitive matters with discretion.The incumbent will work closely with the Ethics Investigation Lead, HR, Legal, Risk, and senior leadership to ensure timely, fair, and compliant resolution of employee escalations while mitigating ethical, reputational, and regulatory risks.
Key Responsibilities
Employee Escalation & Ethics Investigations
Conduct independent, thorough, and unbiased investigations into employee escalations, alleged misconduct, ethical breaches, and fraud-related concerns.
Collect, review, and analyze evidence including documentation, system data, and interview inputs.
Ensure investigations are completed within defined timelines and in line with internal policies.
Analysis & Risk Assessment
Evaluate investigation findings to assess severity, root cause, and potential business impact.
Identify patterns and recurring issues to proactively mitigate future risks.
Conduct periodic ethics and compliance risk assessments across business functions.
Confidentiality & Governance
Maintain strict confidentiality and discreti...