Desktop Support Specialist

Koley Jessen, a dynamic law firm based in Omaha, Nebraska, is seeking a Desktop Support Specialist to join our dedicated IT team. Since our founding in 1988, we have grown to over 100 attorneys and 200 employees, providing comprehensive legal services to a diverse clientele. Our firm is committed to delivering exceptional client service and fostering a collaborative work environment.

In this role, the Desktop Support Specialist will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The specialist will respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Additionally, the role involves setting up and configuring new hardware, installing and updating software packages, and creating and maintaining documentation of IT processes.

The ideal candidate will possess a strong understanding of computer systems and networks, along with excellent problem-solving skills. A minimum of two years of experience in a desktop support role is required. Proficiency in Windows operating systems and Microsoft Office Suite is essential. The candidate should also have strong communication skills and the ability to work effectively both independently and as part of a team.

Koley Jessen offers a competitive compensation package, including health insurance, retirement plans, and paid time off. We are dedicated to the professional growth of our employees and provide opportunities for continuing education and career advancement.

Our firm prides itself on a culture of integrity, mutual respect, and exceptional client service. We value teamwork and are committed to maintaining a supportive and inclusive work environment. Joining Koley Jessen means becoming part of a firm that invests in its people and their professional development.