Director, Command Center

Aurora Innovation is seeking a Director of Command Center Operations to lead and scale operations supporting Autonomous Vehicle Operations. This role involves defining operational direction, strengthening organizational capability, and ensuring Command Center operations can safely and effectively support Aurora's growing commercial network in a safety-critical environment. The Director will oversee real-time operations, including fleet monitoring, dispatch coordination, incident management, and remote assistance supporting Aurora's autonomous fleet. Operating at the intersection of human-in-the-loop autonomy, logistics, and real-time operations, this role will drive scalable operating models, cross-functional alignment, and continuous improvement initiatives that support safe on-road operations, customer experience, fleet optimization, and commercial performance. This role partners closely with Product, Safety, Engineering, and Business leaders to align operational capabilities with Aurora's evolving technology roadmap and long-term operational goals.