Director, Institutional Onboarding
ABOUT POLYMARKET
Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.
We're growing fast — both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.
ABOUT THE ROLE
Institutional capital is one of the most important vectors for Polymarket. Market-makers, hedge funds, trading desks, and sophisticated financial players are paying close attention — and we need someone to own the full process of bringing them onto the platform. This role sits within Operations, reports directly to senior leadership, and leads the institutional onboarding function end to end.
The work is operational and relational in equal measure. You'll design and run the onboarding process for institutional counterparties, work closely with legal and compliance to keep things moving, and be the face of Polymarket to some of the most sophisticated traders in the world. Every week an institution is stuck in onboarding is a week they're not trading.
WHAT YOU'LL DO
- Own the end-to-end institutional onboarding process, from initial outreach and documentation collection through account activation and first trade
- Design and implement scalable onboarding workflows that reduce time-to-live for new institutional accounts without sacrificing compliance requirements
- Serve as the primary point of contact for institutional clients during onboarding, setting clear expectations and keeping deals moving
- Coordinate with legal, compliance, and product teams to resolve blockers, negotiate d...