Director of Finance Operations
The Director of Finance Operations at Payhawk will oversee the safeguarding and regulatory compliance of client funds, ensuring adherence to UK e-money and safeguarding regulations, including the EMRs and CASS 10A. This role involves chairing the quarterly Safeguarding Committee, leading annual safeguarding audits, and updating policies and processes in line with regulatory changes. Additionally, the director will manage relationships with regulatory bodies, prepare quarterly updates for the Board on financial performance and operational risks, and act as the risk owner for safeguarding and financial risks in new product launches.
In payment operations, the director will oversee payment processing in line with the entity’s risk appetite and regulatory obligations, monitor KPIs and processor performance, and manage relationships with card schemes, issuers, processors, and banking partners. Responsibilities also include managing the Visa relationship, overseeing settlement with card schemes and payment rails, and leading the company through incidents, escalations, and risk events. The director will represent Payhawk at Electronic Money Association meetings and collaborate with the leadership team to optimize the e-money institution setup and its costs.
Financial controls and reconciliations are key aspects of this role, including overseeing daily reconciliations of safeguarded and settlement accounts, maintaining accurate records of daily transactions, monitoring liquidity in settlement and operational accounts, and managing currency balances and conversions. The director will implement and enforce internal policies on payment processing operations, liquidity monitoring, safeguarding processes, and oversight of service providers. Additionally, they will oversee Payhawk’s financial performance and operations, ensuring accuracy, control, and timely delivery.
The director will collaborate with the HQ finance team on group financial reporting, interact with external accounting firms on entity matters, and work with Group entities that provide services to and receive services from Payhawk. They will also collaborate with the leadership of Payhawk’s EU entity where products and Visa arrangements span both entities. Building and leading the team and processes behind payment operations and finance operations at Payhawk is also a critical responsibility.
Candidates should possess deep knowledge of UK e-money and safeguarding rules, including the EMRs and CASS 10A. Experience leading e-money institutions and managing payment operations is essential. Strong leadership skills, the ability to manage complex financial operations, and a thorough understanding of regulatory compliance are crucial for success in this role.