Director of Operations
DIRECTOR OF OPERATIONS
WHERE MEDICINE MEETS INTELLIGENCE
Doctronic is the first AI legally authorized to practice medicine. We're processing millions of consultations monthly with 99%+ treatment plan accuracy validated by board-certified clinicians.ng lives.
ABOUT THE ROLE
We're looking for a Director of Operations to own operational infrastructure and ensure the company runs smoothly as headcount doubles and complexity increases. You'll be the operational backbone that enables every team to move fast without breaking things.
This is a high-impact, high-visibility role reporting directly to the CEO. You'll touch everything from vendor management to board preparation, cross-functional processes to internal systems. Your work will create the operational leverage that allows us to scale efficiently while maintaining our quality bar in a regulated healthcare environment.
WHAT YOU'LL DO
- Manage vendor relationships and contracts across technology, facilities, legal, finance, and operations
- Oversee office operations and remote work infrastructure to support a distributed team
- Improve cross-functional processes that enable teams to collaborate effectively and move quickly
- Support board preparation and maintain operating cadence (OKRs, all-hands, leadership meetings)
- Drive cross-functional initiatives that don't fit neatly into a single department
- Build internal systems, documentation, and playbooks that codify how we work
- Partner with leadership on resource planning, organizational design, and strategic projects
- Identify operational bottlenecks and implement solutions before they slow us down
- Ensure compliance with operational requirements for SOC 2, HIPAA, and other regulatory frameworks
- Own special projects and CEO priorities that require operational rigor
WHO YOU ARE
- 5+ years of operations leadership experience in fast-scaling startups
- Proven track record supporting companies through rapid headcount growth (20...