ABOUT KOHO

We’re on a mission to make financial services better for every Canadian. That means no hidden fees, no predatory interest rates - just financial products designed to help our users spend smart, save more, and build real wealth. We’re a performance organization with a strong heart: we care deeply about outcomes, and everything ties back to our mission - to financially empower a generation of Canadians.

At KOHO, we’re not your average 9-5. We believe real impact comes from people who are trusted, empowered, and supported to do their best work - without sacrificing their lives to do it. We prioritize work-life integration, not just work-life balance. That means asynchronous collaboration, flexible hours, and a remote-first setup built around autonomy and high trust.

KOHO is entering its next chapter - leaner, smarter, more AI-integrated. We’re building for impact, not bureaucracy. If you thrive in environments that value clarity, ownership, and bold thinking, you’ll fit right in.

ABOUT THE ROLE

Reporting to the Associate Chief Risk Officer (ACRO) Non-Financial Risks, we’re looking for a Director, Operational Risk Management to lead and enhance KOHO’s operational risk management framework. This leadership role will be responsible for driving the overall operational risk management strategy, building a Second Line Controls Testing program, and serving as a trusted advisor to Senior Management on operational risk-related matters. The ideal candidate will bring deep expertise in risk management, strong leadership capabilities, a passion for innovation and automation, and the ability to influence at all levels of the organization.

You’ll leverage your deep risk management expertise and strong understanding of relevant OSFI Guidelines — while partnering cross-functionally across product, legal, risk, operations, and engineering to support safe and sustainable business growth.

WHAT YOU’LL BE DOING

OPERATIONAL RISK LEADERSHIP

- Lead and evolve...