Director, Product Design - Hospitality & Restaurant Platform

🇬🇧 London, United Kingdom
Posted 6 months ago
Expires June 9, 2026
Full TimeOn-siteDesignProductOperations

OpenTable is seeking a Director of Product Design to lead the design efforts across our Hospitality & Restaurant Platform teams. This senior leadership role involves managing a global team of nine designers, including two direct reports, and collaborating closely with cross-functional partners to deliver impactful experiences for restaurants and diners worldwide. Reporting directly to the Vice President of Product Design & Research, this position offers the opportunity to shape our UX strategy and drive innovation within the organization.

Key responsibilities include leading and developing a high-performing design team by mentoring and supporting designers and design managers in their professional growth. The role also involves setting and maintaining design quality standards from initial concepts through to product launch, ensuring excellence across all product areas. Additionally, the Director will collaborate with Product, Engineering, and Research teams to align on strategic direction, build consensus, and achieve outcomes that benefit both users and the business.

The ideal candidate will possess hands-on product design experience with a strong portfolio demonstrating significant impact at scale. Deep expertise in both native applications and web experiences is essential, along with exceptional visual design skills and strong systems thinking. Strategic and communication abilities are crucial, including proficiency in stakeholder management, building alignment across multiple teams, and delivering compelling presentations to executive audiences. A proven track record in growing and mentoring designers and design managers, fostering collaboration, and building trust across disciplines is also required.

OpenTable offers a comprehensive benefits package, including the flexibility to work from almost anywhere for up to 20 days per year. We prioritize mental health and well-being by providing company-paid therapy sessions and subscriptions to wellness apps. Employees enjoy generous paid vacation, including time off for birthdays, paid parental leave, and paid volunteer time. We also focus on career growth through development programs, leadership training, and access to a vast library of on-demand e-learning resources. Additional perks include travel discounts, employee resource groups, and free lunches multiple times per week.

At OpenTable, we are committed to creating a workplace where everyone feels they belong and can thrive. We believe that the best ideas emerge when diverse voices are heard, and we strive to build a team as dynamic as the diners and restaurants we serve. Our culture emphasizes hospitality, inclusivity, and continuous improvement, offering ample opportunities for professional growth and innovation. Joining our team means becoming part of a global network dedicated to enhancing the dining experience for millions of people worldwide.

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