Director, Strategy & Operations

ABOUT SOLACE

Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.

We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.

Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.

Read more in our Bloomberg funding announcement here

ABOUT THE ROLE

We are building Solace's Strategy & Operations function, and this is the first hire on the team. You will not be inheriting a playbook. You will be writing it.

The function exists to make Solace run better as it scales. That means going deep on the operational problems that matter most, designing what needs to change, and then partnering with department leaders to actually drive the change. The job is weighted toward execution. We are not looking for someone who produces recommendations and walks away. We are looking for someone who can diagnose a problem with rigor and then stay engaged until the new way of operat...