Disability Client Coordinator

The Disability Client Coordinator at Wettermark Keith serves as a vital link between the Intake department and the legal team, focusing on Social Security Disability (SSD) cases. This role is integral to ensuring a seamless transition for clients from initial contact to legal representation. Wettermark Keith is a rapidly growing national personal injury firm known for its integrity, professionalism, and commitment to excellence.

In this position, the coordinator is responsible for receiving warm transfers from Intake Agents, verifying client information, coordinating attorney assignments, and scheduling initial consultations. They ensure that all necessary documentation is accurately entered into the case management system and maintain clear communication with clients regarding appointments and next steps. Collaboration with Intake Agents, attorneys, and support staff is essential to facilitate a smooth client handoff.

Ideal candidates should possess excellent verbal and written communication skills, strong customer service abilities, and the capacity to manage multiple tasks in a fast-paced environment. Attention to detail, proficiency with case management systems, and experience in scheduling are preferred. Prior experience in legal intake, disability law, customer service, or call centers is advantageous.

While specific compensation details are not provided, Wettermark Keith offers a supportive work environment with opportunities for professional growth. Employees have praised the firm for its team-oriented culture and commitment to client service.

Joining Wettermark Keith means becoming part of a dedicated team that strives to make a meaningful impact in the lives of clients during challenging times. The firm values integrity, professionalism, and a client-centered approach, offering a dynamic environment for career development.