Engineering Manager - Account Experience

An Introduction to Primer

Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.

Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on.

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Which team will you be joining?

The merchant experience is only as good as the platform behind it.

In the Account Experience team we build and own the full platform that merchants use to interact with Primer, from initial setup through to day-to-day operations, and increasingly through Primer AI Companion as a first-class interface. The team covers Primer Companion, Merchant Account Setup, Monitors, Workflows, Auditing, and the cross-cutting platform concerns that keep the merchant experience cohesive and consistent.

You'll lead this team as its Engineering Manager: owning delivery, growth, and technical direction across that surface, reporting into engineering leadership and working alongside Product and your EM peers. It's a genuinely broad remit at a point where the merchant platform is being reshaped around Companion, so the decisions you make about architecture, priorities, and how the team operates will define how thousands of merchants experience Primer day to day.

What will you be doing?

- Own delivery end to end for the Account Experience surface, holding the team to a consistent bar on quality, reliability, and pace without becoming the bottleneck yourself.

- Lead, coach, and grow the engineers on your team: career development, feedback, performance, and creating an environment where high-calibre people do their best work.

- Stay technically credible. You'll review design d...