Enterprise Support I (Contract)

Latitude AI is seeking an Enterprise Support I (Contract) to join their team in Pittsburgh, PA. This role involves providing Tier I and Tier II IT support, managing tickets and incidents, deploying and refreshing devices, building and provisioning servers, supporting Zoom Rooms and company events, and assisting with onboarding and offboarding processes. The position requires expertise in desktop support across macOS and Linux, networking and hardware troubleshooting, collaboration tools, configuration management, and strong communication skills across distributed teams.