Escrow Officer w/ Book
Orchard is seeking an experienced Escrow Officer with an established book of business to manage the closing process and deliver exceptional customer experiences for both personal and Orchard Brokerage transactions. This full-time role reports to the Escrow Manager and is available in Phoenix, Denver, Austin, Dallas, Houston, or San Antonio.
Key responsibilities include actively seeking new business by attending sales meetings, real estate events, and interacting with lending and banking contacts to increase capture rates. The Escrow Officer will prepare closing disclosures, escrow agreements, and other settlement documents according to lender and buyer/seller instructions. Collaboration with cross-functional departments such as Customer Experience, Brokerage, Contract Operations, and Funding is essential to promptly resolve any issues in the title process and prevent delays. Additionally, the role involves obtaining clear title by curing title defects, satisfying existing liens and encumbrances, and verifying proper vesting, as well as balancing financials with corresponding invoices and tax balances.
The ideal candidate should have over three years of experience as a licensed Escrow Officer with their own book of business, expected to bring in a minimum of five closings per month. Exceptional verbal and written customer service skills are necessary to build positive relationships both internally and externally. Proficiency with technologies like Google Suite and specialty software such as Qualia is required, with training available if needed. A working knowledge of state-level escrow rules and regulations enforced by the Department of Insurance is essential. The candidate should also possess strong organizational skills and attention to detail.
Compensation includes a base salary ranging from $80,000 to $90,000 annually, plus commission, based on skills and experience. Benefits include medical, vision, and dental coverage for employees and dependents, with some plans fully sponsored by Orchard. Paid parental leave offers up to 18 weeks for new parents, along with a customized one-month transition period. Paid family leave provides up to 10 weeks for employees caring for sick family members. Flexible paid time off allows employees to take the time needed to recharge and refresh. Team events, such as monthly town hall meetings and team lunches, foster a collaborative work environment. Paid industry certification covers dues on licenses and renewal fees for brokers, realtors, and more.
Orchard is committed to simplifying the home buying and selling process, offering innovative tools and support to make transactions smoother and more predictable. The company fosters a culture of innovation and teamwork, providing opportunities for growth and development within the organization.