Field Collection (Palembang)
The Field Collection role at Amarbank, based in Palembang, is an integral part of the bank's credit and collections team. As a digital bank, Amarbank focuses on leveraging technology to deliver financial services efficiently while maintaining robust credit operations. This position supports the team by directly engaging with clients in the Palembang area to manage overdue accounts and recover outstanding balances.
The main responsibilities include visiting customers at their premises to negotiate payment solutions, verifying debtors' information, and educating clients about their obligations. Day-to-day activities also involve preparing reports, following up on promises to pay, and coordinating with internal teams to resolve collection issues. Consistent field visits and professional communication are essential for achieving collection targets.
Candidates are expected to possess at least a high school diploma or equivalent, with preference given to those who have prior experience in collection or credit recovery in the banking or financial services sector. Strong interpersonal skills, negotiation ability, and a willingness to work in the field are crucial. Familiarity with local areas in Palembang and an ability to work autonomously are highly valued.
The role offers a competitive compensation package and various benefits, which may include performance incentives, health coverage, and transportation allowances. Employees benefit from being part of a forward-thinking digital bank with ongoing training and development programs.
Amarbank promotes a culture of innovation and teamwork, providing a dynamic environment for growth. This is an excellent opportunity for individuals looking to advance their careers in financial services and gain experience in a rapidly evolving digital banking sector.