Field Engineer (AUS)
About Ampd Energy
Ampd Energy is transforming how cities build - cleaner, smarter, and more sustainably. We are trailblazers in making the construction industry emission-free. Our products are advanced, compact, and connected battery energy storage system (BESS) designed to replace the dirty, noisy, and hazardous diesel generators that power construction sites around the world. By combining connected hardware with advanced software and AI, we reduce emissions, noise, and operational complexity.
We envision an emission-free future across all industries. Our mission is to develop robust, versatile, and easy-to-use products that deliver clean energy - empowering businesses and people to achieve more. We're seeking individuals who bring entrepreneurial drive, adaptability, and enthusiasm, and who thrive in an environment of continuous learning and evolution.
Ampd Energy is seeking a Field Engineer/Technician to provide technical support and repair services for our suite of Battery Energy Storage (BES) products. These are units that provide power to sites like construction, mining, or entertainment spaces while being charged with a much smaller generator than otherwise would be used or a small utility input. You will be working under the Service department and be based remotely in the Perth metro area. This position will report to our Director, Global Service (based in the US).
This is a highly hands-on role that requires flexibility to travel to customer sites across Australia as needed, with occasional work outside standard working hours and on weekends.
On a typical day, you’ll be diagnosing and resolving BESS (battery energy storage system) issues remotely, guiding customers through what next steps to take to resolve their issues, and partnering with internal teams to troubleshoot complex engineering problems. You’ll document technical solutions for other technicians, create and manage service tickets to track issues, and work closely with the supply chain...