Field Software Engineer, Capture Operations
The Field Software Engineer, Capture Operations at Workstream is a pivotal role within the company's Robotics Data Collections team. Workstream is a mission-driven organization dedicated to building an all-in-one HR, payroll, and hiring platform tailored for the hourly workforce, which comprises 80% of the global workforce. The company serves leading brands across various sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. In addition to its core business, Workstream has a growing Robotics team focused on advancing artificial intelligence and robotics, partnering with a leading AI and robotics company to produce high-quality, large-scale egocentric video datasets that aid in training advanced AI models.
In this role, the Field Software Engineer will be responsible for ensuring the seamless flow of footage from capture sites to the cloud. This involves addressing issues such as upload failures, unreadable cards, application errors, and discrepancies in recorded hours. The engineer will work across various platforms, including desktop applications used by site staff for offloading and uploading footage, mobile applications for contributors, web dashboards, and the physical devices themselves. A key aspect of the role is to serve as the engineering liaison for site staff, translating technical issues into understandable solutions and vice versa. Additionally, the engineer will leverage AI agents to enhance operational efficiency, using them to write diagnostics, investigate multiple upload issues simultaneously, and draft guides to address recurring problems.
Candidates for this position should possess a strong background in software engineering, with experience in developing and maintaining applications across desktop, mobile, and web platforms. Proficiency in languages such as JavaScript, TypeScript, Python, and frameworks like React and React Native is essential. Experience with cloud services and understanding of data storage and retrieval processes are also important. Strong problem-solving skills, the ability to work collaboratively with cross-functional teams, and excellent communication skills are crucial. A passion for AI and its application in real-world scenarios will be highly valued.
While specific compensation details are not provided, Workstream offers a dynamic and mission-driven work environment. The company is backed by reputable venture capital firms and is experiencing rapid growth, indicating potential opportunities for career advancement and professional development. Employees can expect to be part of a team that is dedicated to making a significant impact on the hourly workforce through innovative technology solutions.
Workstream's culture emphasizes collaboration, innovation, and a commitment to serving the hourly workforce. The company values individuals who are proactive, adaptable, and eager to contribute to the mission of transforming the hourly workforce experience. Joining Workstream provides an opportunity to be part of a high-growth, mission-driven company that is making a tangible difference in the lives of millions of hourly workers.