Forward Deployed Engineer, Infrastructure Specialist

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

We are seeking a highly skilled and experienced Enterprise Deployment Specialist to lead the implementation and deployment of our secure AI platform, North within enterprise organizations' environments. This role is crucial in ensuring a seamless and impactful integration of North, enabling our clients to leverage its capabilities effectively.

Responsibilities:

- Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.

- Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.

- Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.

- Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.

- Develop training materials and conduct sessions to empower users to adopt North’s capabilities effectively.

Requirements:

- 3+ years of experience deploying enterprise software in private/hybrid cloud enviro...