Founder Associate

ABOUT THE COMPANY

Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.

We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.

Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.

ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

ABOUT THE ROLE

We're hiring a Founder Associate to work directly with Valon's COO and executive team on the highest-leverage problems facing the company. This is not a traditional strategy & ops role — it's a generalist seat for someone with uncommon judgment, high agency, and the ability to context-switch across wildly different problem types in a single week.

One day you're modeling the economics of a new client deployment. The next you're redesigning an internal process that's breaking at scale. The day after you're drafting a board-ready memo or sitting in a client meeting helping close a deal. You won't specialize — you'll go wherever the most important unsolved problem is.

This role is designed for someone early in their career who wants to compress a decade of operating experience into a few years by worki...